Privacy Policy

SOFFRI Hospitality Supplies ("SOFFRI", "we", "us") operates www.soffri.com.my. This notice explains what personal data we collect through this website, why, and your rights under the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Data we collect

• Quote and enquiry forms: name, company or organisation, work email, phone number, and the products and notes you send us.
• Vendor applications and member sign-ups: the details you enter in those forms.
• Technical data: basic server logs (IP address, browser type, pages visited) kept by our hosting provider.

2. Why we use it

• To reply to your quotation, enquiry or application.
• To keep records of business enquiries.
• To keep the website secure and working.

We do not sell your personal data.

3. Who we share it with

• Our hosting provider, which stores the website and form submissions.
• Our staff who handle enquiries.
• Authorities where the law requires it.

4. How long we keep it

Enquiry records are kept for 2 years unless you ask us to delete them.

5. Your rights

Under the PDPA you may ask to access or correct your personal data, withdraw consent, or ask us to stop processing it. Contact us at sales@soffri.com.my or 03-4287 9529 (office) or 016-313 8889 (mobile/WhatsApp).

6. Cookies

This website does not use analytics, advertising or tracking tools. Our hosting provider may set technical cookies that the site needs to work.

7. Changes

We may update this notice. The latest version will always be on this page.

Contact: SOFFRI Hospitality Supplies, Ampang, Selangor. Phone 03-4287 9529. Email sales@soffri.com.my.